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Home − Patient Information − Coming in to outpatients

Coming in to outpatients

What you need to know for your private outpatient appointment

When coming to your appointment please bring the following items with you:

  • Your appointment card or letter
  • Your personal details, including your current address and telephone number
  • If applicable your private insurance details including membership number and authorisation code
  • Your GP’s address and telephone number
  • Details of any medication you are currently taking (if possible please bring the medication to the appointment)

Cancel or change your appointment

If you need to cancel and/or change your appointment, if you arranged the appointment through your consultant’s private secretary please contact them directly; alternatively you can contact the relevant private patient’s team.

Private Patients Team – Lister Hospital

Telephone +44 (0) 1438 285528
Email: privatepatients.enh-tr1@nhs.net 

Hal Gray Unit – Mount Vernon Cancer Centre

Telephone + 44 (0) 20 3826 2341
Email: mountvernonprivatecare.enh-tr@nhs.net

Car parking

Patient parking is available at all our hospitals, with:

  • Allocated Private Patient parking bays at Mount Vernon Cancer Centre please contact 
  • A multi-storey car park at the Lister that uses a coin chip system, with payment made afterwards for the time used by cash (notes and coins) or card 
  • The New QEII Hospital also uses a barrier controlled system, where people take a card and then use that at the end of their stay to find how much they will need to pay. The payment machines accept coins only and don’t give change

All car parks can get busy at peak times, so please leave plenty of time to park your car.

In this section

  • Coming in to outpatients
  • Facilities
  • Preparing for your admission
  • Ways to pay for your treatment

Flexible ways to pay

How would you like to fund your treatment?

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Lister Hospital, Coreys Mill Lane, Stevenage, Hertfordshire SG1 4AB

Telephone: 01438 288036

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